VON Europe 2004 Conference agenda at a glance

Pre-Conference Workshops
Monday, June 7, 2004

Conference Day One
Tuesday, June 8th 2004

Conference Day Two
Wednesday, June 9th 2004

Conference Day Three: Enterprise IP Communications Summit
Thursday, June 10th 2004

Schedule Under Development and Subject to Change Last Updated: June 10, 2004 Monday, June 7, 2004 Pre-event WORKSHOPS Monday, June 7th, Olympia Whilst VON looks at the present future, the pre-event workshops are designed to provide intensive educational sessions for people to get up to speed with certain aspects of the technology and regulations today. So if you need a general introduction, and the opportunity to ask specific questions in a small educational forum, the VON workshops are for you. There are 3 workshops to choose from: 9:00am 4:15pm PSTN/IP Gateways and Softswitches 9:00am 4:15pm SIP Tutorial 9:00am 4:15pm Telecom Policy Europe 4:15pm 5:00pm Break 5:00pm 5:30pm Industry Perspective: The present future of IP Communications Jeff, one of the true pioneers of the Internet telephony/VoIP industry, shares his view on the present future of markets, regulations and the competitive landscape in Europe and the rest of the world. Jeff will explain why putting voice on the Internet is not about replicating the phone network – like Vint Cerf said, “Internet Telephony” will be as redundant as the term “Horseless Carriage” in a few years. Named by Business Week as one of their 2003 tech gurus, and universally respected for his expertise in VoIP, Jeff recently won a landmark petition known as the ‘pulver order’ at the FCC and is also working with the ITU, IETF and ETSI.  • Jeff Pulver, CEO, pulver.com 5:30pm 6:00pm Industry Perspective  • Henry Sinnreich, Distiguished Member of Engineering, MCI 6:00pm 6:30pm Industry Perspective  • Alistair Woodman, Senior Director, Marketing, Cisco Systems 6:30pm 8:00pm Cocktail Reception Tuesday, June 8, 2004 8:00am 9:00am Registration / Coffee 8:15am 8:30am Welcome  • Jeff Pulver, CEO, pulver.com 8:30am 8:55am Industry Perspective: IP and seamless telephony Geoff is responsible for BT’s portfolio of products, services and solutions for mobility. He’ll talk about how BT is building a seamless set of fixed, wireless and mobile services for business and residential customers. What does the next generation network infrastructure look like, and what are the implementation challenges to provide a seamless bundle of voice services that work for the user wherever they are?  • Geoff Haigh, CTO, BT Mobility 8:55am 9:20am Industry Perspective Responsible for leading all of AT&T's VoIP related initiatives, Cathy Martine will be sharing her perspective on the key trends driving the continued adoption VoIP services on a global basis. In particular she will discuss the role of VoIP within multi-national corporations and its impact on increasing the productivity of enterprise teleworkers.  • Adrienne Scott, VP, Intl. Costs Mgmt. & Global VoIP, AT&T 9:20am 9:45am Industry Perspective: VoIP regulation Scott Marcus will present a personal view of the regulatory landscape. Scott, who is in Europe on secondment from the FCC, is uniquely placed to comment on regulation issues as they develop on both sides of the Atlantic.  • Scott Marcus, Transatlantic Fellow, German Marshall Fund of the U.S. 9:45am 10:20am Morning Break 10:20am 10:45am Industry Perspective: Next Generation Infrastructure How will the request for new revenue generating services influence the telecommunications network of tomorrow? Will this evolution result in a common infrastructure for both fixed and mobile services? How will services be offered and introduced to assure a competitive environment and will this be the driving force for a converged network, or are there also other reasons to evolve the networks?  • Niel Ransom, CTO, Alcatel 10:45am 11:10am Industry Perspective: IP Communications Innovation Innovation as key element for the deployment of new value added services that generate new sources or revenues and its importance from an incumbent perspective. Innovation and the vision of VoIP as a threat or opportunity. European R&D programmes in the field of VoIP.  • Dr. Antonio Sanchez, VoIP Program Manager, Telefonica I+D 11:10am 11:35am Industry Perspective Session Controllers address the unique challenges that arise when carriers and service providers use Internet Protocol (IP) to deliver real-time services to their carrier partners and their residential and enterprise customers. The debate is hot - will session controllers survive or will their functionality be gobbled up by softswitch vendors, router companies and/or media gateway behemoths. This session will educate the audience on why or why not - the case for the stand-alone session controller in a carrier's VoIP/multimedia network.  • Brian Forbes, VP of Business Development, Netrake 11:35am 12:00 Industry Perspective: Hot companies in Europe James G. Enck is Head of European Telecom Sector Research at Daiwa Securities SMBC in London, and will share his views on the companies to watch in Europe, and the emergence of pan-national IP Communications. James’s coverage focuses on the Northern European incumbent operators, and increasingly on emerging threats to the traditional telco business model posed by new technologies, and what happens when geography is no longer a factor in your selection of telecommunications providers.  • James Enck, European Telecom Analyst, Daiwa Securities SMBC Europe Ltd. 12:00 1:00pm LUNCH 1:00pm 1:30pm Keynote: The converged Desktop  • Brian Day, Vice President, Wireline Networks, Nortel Networks 1:30pm 2:45pm Breakout Sessions WiFi Voice over IP - As WiFi penetration increases, what opportunities does it open up for VoIP services? - Who’s implementing VoWiFi services today and who are they selling to? - What are the technology inhibitors and market drivers of VoWiFi services? - How can WiFi support and drive the adoption of Enterprise based VoIP solutions? - What will the future Voice over WiFi devices look like? - Who will own the lions share of future WiFi markets – start ups, PTTS or MNOs?  • Robert Condon, CEO, Libera  • Espen Fjogstad, CEO, Telio  • Tony Fish, Founder, AMF Ventures  • Niall Murphy, Technical Director, The Cloud  • Gary Mead, Vice President, International, SpectraLink  • Guy Redmill, Senior Market Development Manager, Brooktrout Satellite IP Satellites have been part of the communication infrastructure for decades, but the Internet Protocol has come at a time where the technology makes satellites a strong choice for communications. This panel tells us of the benefits of satellites for IP Communications in general and VoIP specifically. In particular, satellite has tremendous reach, and VoIP brings the Triple Play opportunity to the satellite TV giants and their marketing machines.  • Normand Glaude, Managing Director, Signaling Systems, Performance Technologies  • John Lazar, CEO, MetaSwitch  • Jeff Paine, Vice President, Strategic Marketing, UTStarcom Security VoIP is not like traditional telephone solutions. Being a part of your IT infrastructure – as a service provider or an enterprise - concerns include Denial of Service attacks and code flaws. This panel discusses the practical protection of VoIP networks today and in the present future, and explores how to implement strategies that achieve results.  • Francois Cosquer, Director Security Research, Alcatel  • Greg Moore, Technical Marketing Engineer, Cisco Systems  • Marie-Paule Odini, HP VoIP Program Manager, Hewlett Packard  • Ari Takanen, CEO, Codenomicon Ltd. 2:45pm 3:00pm Afternoon Break 3:00pm 4:15pm Breakout Sessions 3G and IP - What are the integrated application opportunities with IP for GPRS and UMTS? - How has IP integration with mobile networks progressed to date? - What is the impact of the migration for new services and existing deployments? - Architectural issues for mobile IP: QoS, IP Mobility and interfacing IP with GSM for cheaper, easier service delivery - Integrated voice and data communications – the future shape of Mobile Operators offering?  • Neil Kinder, Acting General Manager, EMEA, Sonus Networks  • Chris Lennartz, Director Marketing, LogicaCMG Wireless Networks  • Mika Uusitalo, Director of Technology, Nokia City Nets: The new entrant Community communication networks – built or supported by local governments – are on the rise. With those networks in place, consumers have yet another choice for bundled services ranging from video and Instant Messaging to TV and phone calls. Where are the wired cities today, and what are the drivers for other communities to adopt? Are City Nets getting market leverage on local loop and infrastructure deals? How will this ‘new entrant’ affect the current competitive markets for communications services?  • Bertrand Chauvet, Director, Business Development EMEA, NetCentrex  • Byron Sherafatmand, CEO, Eaglecom sarl Crossing Network Borders Session border controllers are one of the hottest topics to date, and are the key to connecting 3rd party applications to established networks. - How can session border controllers help VoIP apps and services traverse firewalls, WANs and Intranets, whilst retaining existing security - Should the intelligence be built in at the core of telecoms networks, or at the client edge? - How can session border controllers be applied to inter-carrier issues and internetworking between H.323 and SIP networks  • Steve Davies, CTO, Visual Nexus Ltd  • Dave Gladwin, Applications Engineering, Newport Networks  • Jim Hourihan, VP, Marketing & Product Mgmt., Acme Packet  • Michael Schroeder, Technical Director, Netrake  • Johan Terve, VP Marketing & Sales, Ingate Systems AB 4:15pm 4:30pm Break 4:30pm 5:00pm Keynote: Following the low-cost VoIP rainbow. Pot of gold or just another old wives tale? With broadband slated to have attracted 500 million users by 2007 the environment for wholesale adoption of VoIP services is set fair. But like any other application over broadband VoIP needs a sustainable business model. The classic adage in marketing has always been that price is never a sustainable differentiator so can VoIP continue to survive as a lower cost alternative to POTS or is something else needed? This session will look at the service economics of VoIP and where its future positioning may lay.  • Mike Wilkinson, VP Strategic Marketing, Alcatel 5:00pm 5:30pm Keynote: Marketing and the consumer voice revolution The co-founder of the hugely popular music download software KaZaA, and more recently Skype – the fastest-growing p2p telephony provider today with over 9 million downloads and soaring – Niklas Zennström is defining today’s standard for on-line service marketing. Making his VON debut, Niklas will share his thoughts on how to grab market share as a new entrant, and how to make the most of the disruption in the voice marketplace.  • Niklas Zennstrom, CEO and Co-Founder, Skype 5:30pm 6:30pm WiFi Voice vs. 3G Mobile Our panelists explore the latest stage of convergence – the future of Internet and Mobility. In particular they’ll discuss: - Is 3G the foundation of Europe’s future IP Communications infrastructure, or does WiFi bring the necessary mobility to landline wired technology? - Will WiFi and 3G be complimentary in the delivery of new data services? - Can mobile operators leverage 3G spectrum to deliver competitive IP WiFi services? - What is the status of WiFi VoIP and cellular 3G rollouts and deployments? - The ultimate cellular/wifi enabled devices – when, how and why? Who has first mover advantage?  • Tomi Ahonen, 3G Consultant and Author, TomiAhonen.com  • Andy Cook, Network Mobility Architect, Group CTO, BT  • Alan Duric, CTO, Telio  • Tom Flanagan, Worldwide Director of Broadband Strategy, Texas Instruments  • Stu Millberg, pulver Innovations (WiSIP)  • Graham Rivers, formerly of T-Mobile  • Mika Uusitalo, Director of Technology, Nokia 6:00pm 8:00pm Welcome Reception / Exhibit Floor Opens 6:45pm 8:00pm Breakout Sessions Birds of a Feather:SIP Forum: Lets talk about Standards! The SIP Forum talks about the work in the IETF and how they are aiding the IP Communications industry to stick with the standards and avoid regional and vendor proprietary implementations.  • Eric Burger, VP, CTO for Next-Gen Communications, Brooktrout Technology  • Trefor Davies, ETphones.com  • Edward Keegan, Director, Lukas Technologies  • Jens Lundstrom, COO, Hotsip AB  • Henry Sinnreich, Distiguished Member of Engineering, MCI Wednesday, June 9, 2004 8:00am 9:00am Registration / Coffee 8:30am 9:00am Keynote: Cable & Wireless · There is no doubt that the new range of SIP based VoIP services designed for residential broadband customers are having an significant impact on future views of fixed line telephony. · However the provision of these services for business customers has significantly greater hurdles to overcome to be a success. · This presentation examines these issues and gives an overview of how they can be addressed.  • Duncan Black, Director Networking Strategy, Cable & Wireless 9:00am 10:15am Breakout Sessions VoIP in the Expanded EU - Will the new EU countries be able leverage VoIP to leapfrog infrastructures? - How are the incumbent ptt’s going to adapt to the EC rules? - Country by Country: Market opportunities, broadband penetration and regulatory hurdles - Are Eastern European markets the ‘low hanging fruit’ for IP Telephony services? - Market entry strategies: Partnership or go it alone?  • Andrzej Binkowski, General Manager, Dlugie Rozmowy S.A.  • George Emilov, CTO, WebMessenger  • Ted Franz, Senior Director of Sales - Central Eastern Europe, Russia & CIS, iBasis  • Stefan Stanislawski, Principal Consultant, Analysys  • Marcin Szolajski, Legal Advisor, Telekomuni Karja Polska S.A. Enhanced services and media servers With integrated voice and data services, comes the need for integrated storage, and a whole new range of application opportunities: - How can service providers use media servers to deliver compelling new applications? - What are the new capabilities of the latest media servers? - Which applications and feature innovations are capturing the market interest? - What’s the revenue opportunity?  • Keith Bhatia, Senior VP Development Manager, IP Unity  • Irvind Ghai, Director, VOP Asia-Pacific, Broadband Communications, Texas Instruments  • Jeff Liebl, VP of Marketing, Ubiquity Software  • Garland Sharratt, VP, Partner Development & Chief Architect, Convedia European venture capital As interest in VoIP amongst the venture capital community is heating up, we’ve asked some of Europe’s most prominent vcs to share their perspectives on what’s hot and what’s not in VoIP: What kinds of companies are getting funding and why? Which sectors of the industry are seen as most promising to date? What does it take to make your investment opportunity attractive?  • Andrin Bachmann, Partner, M/C Venture Partners  • John O'Donohue, Managing Director - Motorola Ventures EMEA, Motorola  • Ernie Richardson, CEO, MTI Partners Limited  • Danny Rimer, Partner, Index Ventures 10:15am 10:30am Morning Break & Exhibition 10:30am 11:45am Breakout Sessions IP Telephony Regulations - What’s top of the agenda for the EC in regulation of IP Telephony - Regulatory roadmap at the country level across Europe: what’s the current situation and what’s on the horizon - Will emergency services and wire-tapping capabilities be required for VoIP services?  • Richard Brennan, Founder, Telxxis  • Ahal Besorai, President & CEO, Inclarity Plc  • Margaret Hopkins, Analysys  • Cherie Kiser, Member, Managing Director, Communications Section Chair, Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.  • Ernst Langmantel, Dipl. Ing., RTR GmbH  • Scott Marcus, Transatlantic Fellow, German Marshall Fund of the U.S. Voice Quality As network managers deploy gateways what should be their expectations for voice quality? How are the latest advances in chips and boards impacting the next generation of gateways? How can you monitor and manage for voice quality in a practical way?  • Debbie Greenstreet, Director Product Management, Texas Instruments  • Mike Hollier, CTO, Psytechnics Ltd  • Amir Ilan, Associate VP, DSP Technology R&D, Veraz Networks  • Michel Laurence, CEO, Octasic Service delivery vs service creation This panel looks at how services are delivered cradle to grave and what the considerations are in selecting platforms for these functions. In particular it explores how the concepts of service delivery combined with traditional service creation can solve problems associated with feature interaction.  • Rebecca Copeland, Product Manager, Marconi  • Chris Daniel, Sr. Director, Business Development, Leapstone Systems  • Kevin Farrell, VP Product Mgmt. & Mktg., TeleGea  • Richard Hallett, Next Generation Product Manager, Intec Telecom Systems  • Mark Mcilvane, President & CEO, Personeta 11:45am 12:00 Break & Exhibition 12:00 1:15pm Breakout Sessions VoIP Wholesale services - How is the future market for wholesale bandwidth going to evolve? - Which is more important, network ubiquity or specific route based pricing? - How do wholesale offerings level pricing from major cities out to the regions? - What architectures exist for wholesale services today? - How can you use the Internet as a backbone to deliver wholesale services?  • Richard Elliott, Chairman, Co-Founder, Band-X  • Chris Rhodes, Director of EU Voice Product Management, Level(3) Communications  • Ingrid Simunic, Marketing Director, VocalTec Communications  • Jochen Strankmann, Vice-President – Voice over IP, T-Systems International GmbH  • Rhys Williams, SVP Engineering, WaveCrest Speech recognition and enhanced services Being able to tell the phone to dial and give instructions as to what to do with the call, make the StarTrek vision of communication one step closer. - How long before you no longer need a keypad? - Is voice activated dialing a basic requirement for always on broadband services? - How can speech recognition aid security? - How does speech recognition impact the network infrastructure - What are the next generation service opportunities that are enabled?  • Nick Applegarth, Managing Director EMEA, Nuance Communications  • Richard Brennan, Founder, Telxxis  • Piyush Modi, VP of Applications and Media Processing Technology, IP Unity  • Brian Marquette, CTO, SandCherry  • Jonathan Taylor, CEO, Voxeo Instant messaging and presence - How can presence technologies enable customer to manage their availability across fixed, mobile, IP voice, IM, video and other communications channels - How can you leverage IM presence and real time voice for inter-enterprise and channel communications - Will Microsoft’s SIP server drive enterprise adoption of IM and real time voice apps, and network IM as if it was email? - Is there a revenue opportunity for service providers in all of this?  • Richard Batty, Followap  • Ken Charman, Director, EMEA, FaceTime Communications  • Tal Kuttner, Associate VP, Instant Communications, Comverse  • Zeno Staemmer, Director, Product Management, Siemens  • Andrew Sinclair, Director, Live Communications, Microsoft  • Mike Webb, Managing Director, timico 1:15pm 2:45pm Lunch & Exhibition 2:45pm 3:15pm Keynote: “2GIP” for value creation in business During the boom years, there was a strong orientation on technology. Now, communication plays a critical role in value creation for enterprises. It’s time for second generation IP – 2GIP – which must deliver clear and compelling value and return on investment. This session explores how, with the integration of communications in business processes - and with new intelligence in communications - 2GIP is creating value and opportunity in 3 key areas: mobility of people, tools and processes.  • Bernd Kuhlin, President, Enterprise Networks, Siemens 3:15pm 3:45pm Keynote Financial Services market uses extensively various communication modes and legacy technologies to collaborate, negotiate, trade and settle. With the introduction of presence based IP communications such as IM the users are becoming more productive and quicker to respond to deals. This presentation will review the limited positive impact of IP telephony vs. the game changing introduction of "multi-modal IP communications" in the markets and analyze its both business and technology impacts.  • David Gurle, Executive Vice President, Reuters 3:45pm 4:00pm Afternoon Break & Exhibition 4:00pm 4:25pm Industry Perspective: Emergency calling This talk focuses primarily on the challenges, opportunities and technology for emergency calling. Emergency calling is an important function of the current telephone system, and VoIP will not be fully deployed until adequate provision for emergency calls are in place. Brian explains how, why, and what standards are under development at the IETF and in North America (NENA) for all-VoIP solutions, as well as migration strategies reusing some existing infrastructure.  • Brian Rosen, VP, Technology Introduction, Marconi 4:25pm 4:50pm Industry Perspective: Total connectivity What are the lessons for us from the most connected countries in the world? How does TeliaSonera blend its broadband strategy to its phone network? Do the GPRS networks in place offer a converged strategy or do they represent specific market segments?  • Kennet Radne, Senior Vice President and Head of Corporate Products & Services, TeliaSonera 4:50pm 5:15pm Industry Perspective: Securing IP Communications without borders Securing VoIP communications is particularly difficult when interconnection occurs. Session border controllers represent meet points on the network that can navigate Network Address Translation (NAT), QoS, service assurance, bandwidth management, interworking and regulatory requirements. Kagoor explores the issues and opportunities for compliance with existing regulatory frameworks and servicing a multicarrier multicustomer internetwork.  • Opher Kahane, President / CEO, Kagoor Networks 5:15pm 5:40pm Industry Perspective: New entrants vs. the giants Voz Telecom is the first licensed IP Communication Application Operator in Spain. Their founder, Xavier Casajoana, who was formerly CEO for Tiscali Spain and before that Chief Technology Officer at World Online, shares their experiences in the fight for market share in Spain.  • Xavier Casajoana, CEO, VozTelecom Sistemas,S.L 5:40pm 6:05pm Industry Perspective: Carrier class IP Frederic has been at the heart of the migration from carrier switching to VoIP solutions. Servicing a large variety of customers, including systems integrators, Frederic looks at the continuing role of gateways in an end-to-end IP world. And the issues in deploying carrier class switching on an IP network.  • Jean-Pierre Dumolard, CEO, CIRPACK 6:05pm 6:30pm Industry Perspective: The Voice over Broadband invasion The Voice over Broadband invasion has begun. How many customers of Vonage are using US dial tone in Europe? Will Vonage ship Europe's dialtone overseas? What are the implications for regulatory compliance for offshore companies?  • Louis Holder, EVP Product Development, Vonage 8:00pm 0:00am Jeff's All Conference Party with "The Commitments"! Thursday, June 10, 2004 8:00am 9:00am Registration / Coffee 9:00am 9:30am Keynote: The future of Enterprise IP Communications § The choices in migrating to enterprise IP Communications: What, when, where and how? § Install an IP/PBX or host via an IP Centrex service? § What role does IM, video and email play in your future IP Communications infrastructure § The holy grail – fat pipes, smart applications and the ‘star trek’ enterprise  • Martin Harriman, EVP Marketing, Marconi 9:30am 9:55am Analyst Perspective: Enterprise VoIP: Trends, drivers and ROI Rod is a leading telecoms analyst who tracks the VoIP and integrated communications space. He’ll discuss: - Enterprise IP Telephony trends: From greenfield implementations to large-scale enterprise migration - Drivers to adoption: Which industry verticals are implementing VoIP and why: - Increased productivity - Lower operating costs via streamlined network infrastructure - Is VoIP in the Enterprise delivering on its promises? Doing the math  • Rod Hall, Director, Dresdner Kleinwort Wasserstein 9:55am 10:20am Industry Perspective: IP PBX Applications for Enterprise § Global business, global applications: Bringing total location independence to your personal communications needs § Key factors & applications driving the adoption of IP Telephony § How and why should enterprises migrate to IP Telephony, and what happens to legacy systems? § Implementation best practices  • Michael Robinson, CEO, Citel Technologies 10:20am 10:35am Morning Break & Exhibition 10:35am 11:00am Industry Perspective § In an all IP infrastructure, you can make choices about who manages what and who services what: Managed services versus hosted services versus IP PBX § How to make services and applications truly user–centric § How you can deliver cool new applications to the desktop with the minimal disruption to the company § What’s on the horizon?  • Pete Bonee, President and CEO, Sylantro Systems 11:00am 12:15 IP/PBX Shootout IP/PBX is the fastest growing segment in the enterprise voice marketplace. With recent advances in technology concerns of quality are no longer an issue, and for many firms, the business case is now clear. The challenge is, navigating the range of solutions on offer in this increasingly complex marketplace. This session will provide you with a rare opportunity to compare the offerings of key competitive companies. To kick the session off, we’ll be setting a challenge based around a theoretical case study, for which each vendor will propose a solution including pricing. We’ll then open to the floor – have your questions answered from the leading vendors under the spotlight.  • Simon Gwatkin, Vice President, Strategic Marketing, MItel Networks  • David Illing, Senior Vice President, Sylantro Systems  • Roger Jones, Business Development Director EMEA, Avaya  • Alan Law, General Manager, pulver.com  • Pat Rudolph, Strategic Technologies, 3Com Corporation 12:15 12:45 Keynote: Broadband Telephony spells the end of the PSTN - What is Broadband Telephony and how is it different to IP Telephony? - How Broadband Telephony will push PBXs and BT fixed lines out of the market. - Benefits to subscribers and return on investment analysis. - Regulatory issues hindering a win-win situation of subscriber savings and service provider revenues. - Moving forward with mobile Broadband Telephony  • Ahal Besorai, President & CEO, Inclarity Plc 12:45 2:00pm Lunch & Exhibition 2:00pm 3:00pm The VoIP Reality check: CIOs and Telecom Managers Roundtable Enterprise Customers tell all – CIOs and Telecoms Managers from early adopters share their experiences with voice and video over IP, and define best practice for enterprise deployment. In particular: - Quantifying ROI: is there really a substantive cost reduction? - Are the business cases shown in the marketplace realistic or will your experience vary? - Is QoS still an issue? What can you do with prioritization of packets and does it really save you money? - What’s needed from VoIP equipment, network management and applications vendors now and in the future  • James Body, Technical Sales Manager, Telco Electronics Ltd.  • Tony Corlett, Networks Director, MiTech Group PLC  • Martin Ellis, IT Director, Ascent Technology  • Jason Petrucci, Director of IT, White & Case IP Communications Update from European Providers European operators, both incumbents and competitives, will describe their next gen voice networks, packet voice service plans, and overall VoIP strategy. The panelists will share their view of VoIP and why it's important to their organization.  • John Irvine, Vice President, Voice Services Europe, Level 3 Communications  • Vlad Ihora, Global Product manager IP Portfolio, TeliaSonera International Carrier  • Kevin Mitchell, Directing Analyst, Service Provider Networks & Next Gen Voice, Infonetics Research  • Paolo Tavazzani, Head of Voice Services, Fastweb  • John Wilkinson, Director of Voice, Interoute 3:00pm 3:15pm Afternoon Break 3:15pm 4:30pm Breakout Sessions IP Communications and Financial Services Financial services institutions are early adopters of IT, and operate with a complex array of technology. Moreover, tough regulations in the industry require that an accurate picture of an institutions financial exposure in real time is critical to minimising risk. This session explores the specific needs of this sector, and how IP Communications solutions are meeting them - Financial Services Compliance – the need to trace and manage financial transactions, and how to deliver on it - Implementation: How Reuters uses integrated IM to boost productivity across the organisation - Banking: How to use IP to provide secure and seamless communications both within your institution and across your trading community - Using real time communications to minimise organisational risk - Impact of future trends in Enterprise integration, IP Communications infrastructure, applications and outsourcing  • Scot Gardner, Cisco Systems  • Rod Hall, Director, Dresdner Kleinwort Wasserstein QoS / Network Management Voice being separated from the facility and riding alongside the data packets represents a requirement for traffic management that requires new tools. These tools need to diagnose, identify, monitor and sample the issues effecting traffic. Does prioritizing or traffic shaping help to manage the requirements of packets to travel in different ways? This panel explains how to utilize network tools to reduce cost and add efficiency.  • Paul Gowans, Strategic Business Manager, Agilent Technologies  • Dave Gellerman, VP Service Assurance Technology & Corp. Dev., Spirent Communications  • Simon Newlyn, Hewlett Packard  • Nick Turner, General Manager, EMEA, NexTone Communications  • Peter Thompson, Director, Commercial Technology, U4EA Technologies IP Centrex IP Centrex is an alternative to your own IP PBX – in other words, hosted IP Communications solutions that utilize applications servers in a shared environment. - Are IP/PBXs and IP Centrex servicing the same marketplace or do enterprises find themselves being segmented by size, location, Internet access and calling plans? - Us there value in sharing the costs and do you lose feature development as a result? - Or is IP Centrex an enabling solution that allows you to focus on specific productivity enhancements?  • Steve Bakke, Founder & CTO, VocalData,Inc  • Bob Emmerson, Electric Words  • David Illing, Senior Vice President, Sylantro Systems  • Bill Leslie, CTO, LongBoard, Inc.  • Scott Wharton, Vice President, Marketing, BroadSoft 4:30pm 4:45pm Break 4:45pm 6:00pm Breakout Sessions Beyond PBXs: Enterprise VoIP, who’s doing what? In this session leading VoIP vendors talk about what their customers are doing. How technology advances are assisting businesses in pursuit of the traditional business values of increased productivity and lower costs. And, how implementations of IP/PBXs are different than traditional PBX solutions. - Convergence of voice and data systems – and elegant migration strategies to protecting legacy investments - Presence aware communications software – for intuitive synchronization of people and information, and boosts in personal and workgroup productivity - What are the specific vertical market applications that are available?  • John Drolet, VP Worldwide Sales, Citel Technologies  • Marco Dütsch, Program Manager, media-streams.com  • Roger Jones, Business Development Director EMEA, Avaya  • Christian Stredicke, Director, Snom technology AG  • Mike Valiant, Intl. Market Development, Enterprise Voice Solutions, 3Com The Future of Conferencing in the Enterprise IP has enabled the ability to establish large conferences from devices in ad hoc ways. This trend is exciting because it changes the value proposition for both conferencing and business travel. - When conferencing over IP, you can set it up - on the fly – changing the dynamics of the whole experience - Bringing video into the mix – affordable, flexible conferencing - What new, smarter ways of communicating are being used today? - How much bandwidth do you need to buy to make it work?  • Eran Aharonov, Product Marketing Manager, RADVision  • Jorgen Bjorkner, VP, Concept Development, Hotsip  • Henry Harrison, Founder & CEO, AliceStreet  • Rüdiger Hnyk, Siemens AG  • Rohan Mahy, Network Architect, Cisco Systems Cool Applications Some things are so cool they’re hot! Our panelists look at how to make existing applications work better over IP, and what the entirely new never-thought-of-before communications possibilities are when you’re doing things in an integrated way.  • Peter Briscoe, Founder, President & CEO, Convedia  • Amol Joshi, VP of Marketing, BayPackets  • Graeme Macarthur, VP Internet Applications Group, Data Connection 6:00pm 6:05pm Conference Closes Exhibit Hours: Tuesday, June 8, 2004, 6:00pm - 8:00pm Wednesday, June 9, 2004, 10:00am - 4:00pm Thursday, June 10, 2004, 10:00am - 2:00pm

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